Outlook is a Microsoft personal information manager that primarily serves as an email program. It also has a calendar, task management, contact manager, note-taking, diary, and web surfing capabilities. Although this is a good application, there are times when problems might arise. We’ll look at the Outlook stuck on loading profile issue in this part of our troubleshooting series.
This problem follows a regular pattern: the user installs Outlook, configures it, and the application runs well. Outlook is then dismissed, but it remains stuck at the loading screen, displaying “Loading Profile” forever. The communication will not be deleted until it is forcibly closed. It just displays the “Cannot Start Outlook” error in some circumstances and does not load.
How to Resolve Outlook Stuck on Loading Profile Problem?
It’s advised to restart your computer before doing any of the recommended troubleshooting methods mentioned below. This procedure will refresh the operating system and delete any corrupt temporary data that may be the source of the issue.
This issue can be caused by a number of things, including a damaged Outlook profile or an application bug. The troubleshooting procedures to resolve this issue are outlined below.
Method 1: Using Outlook with Administrator rights.
This may appear to be a simple remedy, but it allowed many people to get their Outlook back up and running. Although the repair has been proven to function on Windows 10, testing it on an earlier operating system isn’t a bad idea. Simply right-click the Outlook.exe executable and select Run as Administrator from the context menu.
Method 2: Outlook’s compatibility choices are disabled.
It’s a mystery why Windows 10 chooses to run Outlook in Windows 7 compatibility mode. Some customers have claimed that their problem was resolved after turning off Outlook’s compatibility mode. Here’s an easy approach to seeing if Outlook is in compatibility mode and how to turn it off:
- Navigate to the location where Outlook was installed, right-click on Outlook.exe, and choose Properties.
- Uncheck the box next to Run this software in compatibility mode on the Compatibility tab. To confirm your choice, click Apply.
- Using the same executable, open Outlook and see whether it goes past the “Loading Profile” box.
Method 3: The Navigation Panel Can Be Reset.
The navigation panel in Outlook is located on the left-hand side of the screen. Emails, calendars, tasks, and contacts are all easily accessible. The problem is that it can easily malfunction and prevent Outlook from properly launching. Fortunately, there is a simple workaround that restores the navigation panel to its original, non-glitched condition. This is how you do it:
- Completely shut off Outlook.
- Enter “Outlook.exe” by pressing Windows key + R.
- Outlook will launch with its navigation panel in its default setting.
Method 4: Using Airplane Mode in Outlook.
This is a temporary solution, but it has helped many people. As it turns out, turning off the internet connection during Outlook’s initial launch has aided many users in getting past the Loading profile page. There are various ways to disable the network interface, but we chose Airplane mode because it is the simplest. This is what you must do:
- Outlook and its associated dialog windows should be closed.
- Select the Network icon (bottom-right section of the screen).
- To activate it, press the Airplane mode button.
- Wait until Outlook has progressed past the Loading Profile page before closing it. Then, click on the network once more to turn off Airplane mode. Outlook should begin loading your emails, contacts, and calendars within seconds.
Method 5: Disabling add-ins and starting Outlook in Safe Mode.
Add-ins are terrific for boosting Outlook’s already fantastic capabilities, but some of them have the potential to crash Outlook and prevent it from starting up again. All add-ins are blocked from loading when you launch Outlook in Safe Mode. This allows us to determine if the “Loading Profile” problem is due to a malfunctioning add-in.
The instructions below will show you how to start Outlook in Safe Mode. We’ll turn off all add-ons and relaunch in standard mode if the launch goes well. Here’s how to do it:
- Make sure Outlook is closed fully.
- Type “Outlook.exe” in the Windows key + R combo box. To start Outlook in Safe Mode, press Enter.
- It’s possible that you’ll be prompted to validate your Outlook profile. To continue, you must do so.
- Choose the File tab and then Options.
- Select COM Add-ins from the drop-down menu next to Manage on the Add-ins tab. Go ahead and press the GO button.
- To disable an add-in, untick the box next to it. Close Outlook by pressing OK.
- Check to see whether Outlook gets through the opening screen by restarting it usually. If it does, go back to File > Options > Add-ins and disable each add-in one at a time until you figure out which one is causing the problem.
Method 6: The Outlook data file is being repaired.
Another approach that has shown to be useful is to run the Inbox Repair Tool (SCANPST.exe) on your Personal Folders Profile to do a broad repair. This is what you must do:
- Completely shut off Outlook.
- Navigate to C: Program Files and use the search box in the top-right corner of File Explorer to look for SCANPST.exe.
- To set the path of your PST file, double-click on ScanPST.exe and choose Browse. Documents Outlook Files is the default destination. Click Start when the PST has loaded.
- After completing the procedure, you will be presented with a dialog displaying the number of inconsistencies discovered. Select “Make a backup of the scanned file before fixing” and then click Repair.
- Open Outlook again when the repair is complete to check whether it gets through the initial loading screen.